White Glove Certified Core Standard

sThis comprehensive training program teaches the complete methodology behind luxury-grade delivery and installation — from vehicle preparation and packaging materials, through to customer presentation and post-delivery care.

It combines theory, practical techniques, and real-world examples drawn from years of experience handling fine interiors, exhibitions, and bespoke furniture projects across the UK.

Modules/Lessons

1. Fragile Goods Introduction
2. Body Mechanics and Physics
3. Wrapping and Packing
4. Loading and Load Security
5. In Transit Safety
6. Client Communication
7. Site Risk Assessment
8. Movement and Placement
9. Insurance and the Law
10. Sustainability and Waste
11. Equipment, Materials and Tools
12. Professional Standards

Certification

Upon successful completion, participants earn the White Glove Certified™ qualification — recognized as a mark of excellence within the luxury logistics and furniture delivery industry.

Assessment

All lessons include a written assessment at the end, which typically includes short questions and a longer scenario question, where students are required to use the knowledge they've learned to solve a real life issue.

Our System uses AI to check for copy and paste and also plagiarism.

The course tutor checks the uploaded essay and if they pass they're able to view the next lesson.

To become certified, all lessons need to be completed, and the final end of course assessment.