Membership is open to any person or business that has successfully completed Bronze accrediation - membership is £100 / year.
Year 1 of the accrediation process - successfully complete online training.
Benefits
Can display our kitemark on letters, website and vehicles.
Requirements
Provide an easily accessible method for customers to complain to us.
We can act as an impartial mediator. We'll check if you followed the process correctly, as described in the course material. This information can then be used in any litigation against you.
Year 2 of the accrediation process - Can demonstrate adherance to the white glove process, and not had any complaints go against you.
Benefits
Same as bronze.
Requirements
Same as bronze.
Year 2 or 3 - successfully complete online training again, and successful complete the practical assessment.
Benefits
Same as bronze, plus;
Company or business name and details displayed on our directory that lists Gold members - this is set aside for Elite level providers.
Requirements
Same as Bronze
Complete Gold Membership training every 3 years.